Managed Print Services
Managed Print Services at Workflo
At Workflo we offer Managed Print Services (MPS) to business of all sizes throughout Scotland who are looking for an efficient and cost saving printing solutions from a company they can trust.
Since 2007 we have worked with over 1000 businesses to reduce their print costs whilst increasing productivity and we would love to do the same for You.
Let us manage your print infrastructure allowing you concentrate on your real business.
Process of Managed Print Services:
Assessment and Advice
We will conduct an independent and honest assessment of your use of your current printing and copying, showing where you could make significant savings through our complimentary print audit.
Referring to the print audit we conducted we can provide you with recommendations to improve the efficiency and quality of your organisation.
Installation and training
As part of our service our training officer will install and provide a fully comprehensive training session to ensure that all of your staff can operate the machinery with confidence.
We understand that every individual has varying technology capabilities, so if any individuals would benefit from some extra support we can provide this.
Maintenance Support
Our proactive maintenance plans ensures that we continually service the devices which reduces your machine breakdowns and maximise the operating life of your equipment which ultimately makes the technology more reliable which improves productivity. If in the unlikely event there was a problem with a device we have an average call out response time of just 2 hours and 24 minutes and with a 97% first time fix rate you can have full faith that we will solve any issues effectively and efficiently.
Long term relationship
To ensure that we create a long lasting and successful relationship we will assign you a dedicated account manager who will always be there for you if you have any questions or issues to address.
We are clear from the outset about what a relationship with us entails and with monthly review meetings and continually analysis of the performance of your devices you will always be in the loop.
What are Managed Print Services?
Workflo offer your organisation a one stop shop for managed print services that ensures all of your needs are catered for in one place. We provide all of your hardware, software, and ongoing supplies and support in one comprehensive service.
Managed Print Services at Workflo
If copying and printing documents is a vital part of your organisations processes it is recommended that you invest in support through a print management company. When print and copying issues arise they are often time consuming and predominantly exceed a companies expected budget due to not being properly maintained and under managed.
With Workflo’s managed print service we ensure that all machines are maintained and monitored using state-of-the-art technology which makes us aware of issues often before you have even noticed! Our managed print service will also take care of everything for you from automatically supply the toner to sending a training officer to teach employees how to effectively use our devices.
At Workflo we will assign you to your own dedicated account manager who will work collectively with you to assess your device requirements which will better meet your needs.
With over 10 years of experience, Workflo understand the difficulties clients face with purchasing devices from multiple sources. With our managed print service we eradicate this issue with a personalised and tailored service unique to your organisations needs. Regardless if you need printers, scanners, photocopiers or MFD’s we can provide you with all of these through our managed print service.
If you are interested in managed print services through Workflo, get in touch today for your complimentary print audit or get in touch with one of our advisors today.